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TV help

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Book an appointment with one of our engineers to fix your satellite signal issue.

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You can easily contact us for Help, using Facebook Messenger or SMS text message. Replies from this service are not immediate.

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You can still watch Sky…

In the meantime, you can still watch Sky TV at no extra cost on compatible laptop, mobile, desktop or tablet devices on Sky Go.

You can also watch programmes you’ve recorded to your Planner for up to 12 hours from the time your box last received a satellite signal (up to 4 hours if you’re not a Sky+HD customer).

Please note if you’ve rebooted your Sky box, access to all recordings  will be lost immediately.

Sky Go is available on a huge range of devices