Let’s put you in touch with one of our Sky experts who’ll be able to help.
Book an appointment with one of our engineers to fix your satellite signal issue.Request an engineer
In the meantime, you can still watch Sky TV at no extra cost on compatible laptop, mobile, desktop or tablet devices on Sky Go.
You can also watch programmes you’ve recorded to your Planner for up to 12 hours from the time your box last received a satellite signal (up to 4 hours if you’re not a Sky+HD customer).
Please note if you’ve rebooted your Sky box, access to all recordings will be lost immediately.